Acceptable Use Policy

1. Permitted use

The Service may be used only for lawful business and professional manufacturing purposes and only for information the Customer is authorized to process.

2. Cloud prohibited and restricted data

Customers must not submit the following to Cadvex Cloud unless Cadvex has expressly agreed in writing to provide the required environment:

• ITAR-controlled technical data, CUI or other export-controlled technical data requiring a controlled environment;
• classified information, government secrets or controlled nuclear information;
• protected health information or medical records;
• full card numbers or card security codes outside the approved Paddle/payment interface;
• malware, harmful code, unlawful or infringing material;
• personal data without a lawful basis;
• content prohibited from disclosure by contract, NDA, law or customer requirement;
• data requiring a regulatory, geographic or security environment Cadvex has not agreed to provide.

3. Desktop use with controlled technical data

Cadvex Desktop processes manufacturing content only on the Customer-controlled device and never transmits that manufacturing content to Cadvex. A Customer operating an ITAR-compliant environment may use Cadvex Desktop as part of that environment for ITAR-controlled technical data, provided the Customer maintains all required registrations, authorizations, access controls, personnel restrictions, endpoint/network security, backup controls and other applicable requirements.

The Customer must not infer that local processing alone makes an otherwise non-compliant environment compliant. The Customer remains responsible for classification, export authorization, foreign-person access, endpoint security and all other legal/customer obligations.

4. Prohibited conduct

• Accessing or attempting to access another Customer’s account, organization, files or license.
• Sharing credentials outside the authorized organization.
• Creating duplicate accounts or organizations to obtain additional free use or evade restrictions.
• Bypassing or attempting to bypass payment, usage, entitlement, device, transfer, offline, security or access controls.
• Cloning a licensed device identity, copying protected device state to impersonate another device, or tampering with entitlement/lease validation.
• Scraping, crawling or automated high-volume probing without permission.
• Reverse engineering, decompiling, disassembling, patching or reconstructing proprietary logic or protected license/security mechanisms except where mandatory law expressly permits.
• Unauthorized penetration testing or vulnerability exploitation.
• Overloading, disrupting or degrading the Service.
• Using Cadvex or its outputs to build or train a substantially competing product without written permission.
• Reselling or sublicensing access without authorization.

5. Reviews and benchmarking

Customers may publish honest reviews and reasonable comparisons using files they are authorized to use. Benchmarks must not be knowingly misleading, omit material assumptions, burden the Service, reconstruct proprietary logic or imply Cadvex sponsorship without permission.

6. Enforcement

Cadvex may investigate suspected violations and restrict, suspend, revoke a device entitlement or terminate access where reasonably necessary. Immediate action may be taken for security threats, fraud, license abuse, malicious activity, prohibited controlled data or serious legal risk.